New Attorneys Lack Leadership and Client Interaction Skills

Law students name communication as the top soft skill required for lawyers. Practicing lawyers are more likely to say that it’s judgment. Bloomberg Law’s Law School Preparedness Survey provides insight into how law school prepares new attorneys for legal careers from the perspective of practicing attorneys, law students, faculty, and law librarians. And, on this particular point, attorney and student views were not quite aligned. After communications, students named research and self-management as the top soft skills, while attorneys placed communication and self-management after judgment.

Veteran attorneys were also asked to rate new attorneys’ soft skills on a scale from very weak to very strong. Not surprisingly, attorneys ranked new arrivals highest on email skills with 77 percent of attorneys reporting the skill slightly strong, strong or very strong. Attorneys ranked critical thinking (68 percent), organization skills (62 percent), and verbal communication (62 percent) next highest among the soft skills. On the other end of the spectrum, leadership skills and client interactions garnered the highest percentages of very weak, weak, or slightly weak ratings, at 65 and 64 percent respectively. Networking, decision-making, and judgment fared only slightly better with over 50 percent of attorneys rating new attorneys weak in these skills. Notably, the practicing attorneys’ ratings did not overlap significantly with the views of faculty, who generally rated new attorneys’ soft skills more positively, with the exception of client interactions and email.    

The survey also asked respondents where they thought the skills should be taught: in undergraduate courses, in law school, or on the job. There was consensus across all groups— attorneys, law students, faculty, and law librarians—that writing and research skills should be obtained prior to starting work and that management skills should be taught on the job. Across the groups, a majority felt that research and writing skills should be taught in law school. As for soft skills, there was a lack of agreement across groups. Law students and law librarians believe soft skills belong in the undergraduate curriculum at 46 and 47 percent, respectively. Attorneys were most likely to say that soft skills should be acquired on the job (43 percent), and 47 percent of faculty thought soft skills should be taught in law school. 

Finally, veteran attorneys were asked what skills they wish new attorneys had prior to practicing, and what skills they wish they had been taught prior to starting work. For new arrivals, the vast majority named client communications and interactions (80 percent), and professional writing (79 percent). Similarly, attorneys said that they wished they had learned client interactions (55 percent), conflict management (42 percent), leadership skills (33 percent), and professional communications (31 percent) prior to starting their careers.

Find the full survey results here.